DESIGNER WARRANTY

When You Purchase From The Collections Hardwood Flooring, You Can Trust In The Designer Quality And Service That Come With Your Engineered Hardwood Flooring. All Of Our Products Are Backed With Industry-Leading Warranties.


RESIDENTIAL WARRANTY

The below described warranties are given only to the original retail purchaser and are subject to the procedures, limitation and exclusions set forth herein. These warranties would cover only approved product application as recommended by Collections Hardwood Flooring.

Regarding All Warranty Coverage:

  • Warranty is not transferable and is extended only to the original owner / purchaser of the product. All the pre-installation preparations, installations and floor maintenance must be in congruence with Collections Hardwood Flooring requirements.
  • All Collections Hardwood Flooring products are manufactured using natural wood species with naturally occurring variations, including but not limited to, grain, color, splintering & knots and character which are not treated as manufacturing defects.
  • Any variations between planks that are a result of Collections Hardwood Flooring wood working, including but not limited to, hand distressing, wire brushing, smoking, carbonizing or color straining are not treated as manufacturing defects.
  • Collections Hardwood Flooring products are all product of nature, hardwood flooring due to its properties expand and contract through normal heating and non-heading weather conditions. Properly installed hardwood floors may subsequently experience slight separation between planks at different times during the seasons. If such normal expansion and contraction occurs, it is not covered under the manufacturer warranty.

COMMERCIAL WARRANTY

The below described warranties are given only to the original retail purchaser and are subject to the procedures, limitation and exclusions set forth herein. These warranties would cover only approved product application as recommended by Collections Hardwood Flooring.

Regarding All Warranty Coverage:

  • Warranty is not transferable and is extended only to the original owner / purchaser of the product. All the pre-installation preparations, installations and floor maintenance must be in congruence with Collections Hardwood Flooring requirements.
  • All Collections Hardwood Flooring products are manufactured using natural wood species with naturally occurring variations, including but not limited to, grain, color, splintering & knots and character which are not treated as manufacturing defects.
  • Any variations between planks that are a result of Collections Hardwood Flooring wood working, including but not limited to, hand distressing, wire brushing, smoking, carbonizing or color straining are not treated as manufacturing defects.
  • Collections Hardwood Flooring products are all product of nature, hardwood flooring due to its properties expand and contract through normal heating and non-heading weather conditions. Properly installed hardwood floors may subsequently experience slight separation between planks at different times during the seasons. If such normal expansion and contraction occurs, it is not covered under the manufacturer warranty.